Gutter Clean Melbourne Terms and Conditions

Last updated: November 2025

Gutter Clean Melbourne Terms and Conditions outline your rights, obligations, and our limited role as a lead-generation and matchmaking platform. By using our website, you agree to these terms and conditions in full.

1. Scope of Service

Gutter Clean Melbourne operates solely as a matchmaking platform connecting Melbourne homeowners and businesses with independent gutter cleaning professionals. We are not a contractor, employer, or service provider. All agreements, pricing, and liabilities rest directly between the customer and the chosen service provider.

Our role is limited to forwarding job requests to suitable verified Melbourne tradespeople based on service type, location, and availability.

2. Acceptable Use

Users agree not to misuse the website or engage in fraudulent, abusive, or unlawful activity. You must:

• Provide accurate and verifiable contact information.
• Use the website only for legitimate service requests or provider registration.
• Not impersonate another business, customer, or individual.

3. Matchmaking Process

When a customer submits a quote request, we distribute the job details to qualified gutter cleaners within our Melbourne network. Providers contact customers directly to discuss quotes and scheduling. Gutter Clean Melbourne does not guarantee job completion, workmanship quality, or availability.

We do not mediate disputes or enforce private agreements. Customers should verify ABN and insurance directly with service providers.

4. Fees, Payments & Refunds

Website usage is free for customers. Service providers are charged a lead fee for each valid connection. Lead fees are non-refundable once contact details are shared, except in cases where the lead is proven invalid or duplicated. All fees are quoted in Australian Dollars (AUD).

We reserve the right to update lead fees without prior notice.

5. Limitation of Liability

To the maximum extent permitted by law, Gutter Clean Melbourne, its owners, or affiliates are not liable for any direct, indirect, or consequential loss resulting from the use of our website or the actions of independent service providers.

We make no guarantees regarding job pricing accuracy, response speed, or service quality offered by third parties.

6. User-Submitted Content

Any text, image, or feedback submitted must be genuine and owned by the submitter. By submitting content, you grant Gutter Clean Melbourne a non-exclusive, royalty-free license to use it for marketing or verification purposes.

7. Privacy & Data Handling

We comply with the Australian Privacy Act 1988. Personal information is used solely to connect customers and service providers. For details, view our Privacy Policy.

8. Governing Law

These terms are governed by the laws of the State of Victoria, Australia. Any disputes shall be handled exclusively by the courts of Melbourne, Victoria.

9. Updates to These Terms

We may revise these Gutter Clean Melbourne Terms and Conditions periodically. Updates will be reflected on this page with an amended “Last Updated” date.